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Management Brief: Employee Motivation
Developing well motivated employees leads to more satisfied customers and higher sales, and this in turn leads to greater employee motivation - creating a virtuous circle. Highly motivated employees are likely to be engaged employees who are willing to go the extra mile with customers, and to reward their employers with their loyalty, high levels of productivity, and greater innovation. An excellent workplace environment will attract talented workers who will invariably reward the organisation with superior performance, excellent customer service, and top products.......read more.
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Benchmarking for Breakthrough Improvements in Glasgow, London, Abu Dhabi, Bahrain, Singapore, Kuwait, and Auckland
The Centre for Organisational Excellence Research (COER) offers a unique 2-day interactive workshop in TRADE best practice benchmarking. This methodology is now promoted and used in over 10 countries – it delivers innovative and breakthrough improvements leading to major financial benefits for organizations. It offers the first certification scheme for benchmarking – ensuring participants are professionally trained and reap the rewards from benchmarking. For more information and a flyer visit COER’s website http://www.coer.org.nz/trade#workshop or email Dr Robin Mann via This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Starring Role in Newsletter and the BPIR For Your Company?
Currently we are researching material for the next Management Briefs that will focus upon Succession Planning and Business Process Outsourcing.  Have you or your company an experience/story concerning Succession Planning, Business Process Outsourcing, or any closely related topic?  If so please write to us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it to arrange a phone call, or just attach it.  We will edit it if necessary to suit our style and then add it to the BPIR databases for all our members to read.  If its captivating enough then it will feature in the next newsletter!

Spotlight on Self-Assessment
Have you used any of our self-assessment tools lately? We have over 50 to assess all aspects of your organisation - from how your organisation develops its strategy to how it serves its customers. Here are three topical examples:

Performance Coaching – Rate your coaching skills..... read more (go to category 7)
Delegation Self-assessment – How well do you delegate?.... read more (go to category 7)
Organisation Culture – Assess your organisation's culture.....read more (go to category 1)

Featured publications
Did you know BPIR provides full access to over 600 excellent business publications providing, in total, over 1,000,000 articles and reports? Here are a few of the publication titles from the "Management" category (one of 23 categories):

Members read the latest issues - non members see available titles

Research study: Core Competence - developing the ability to think strategically

To identify specific experiences that contribute to the development of an individual's ability to think strategically a questionnaire was completed in 2008/2009 by 207 executives who attended American College of Healthcare Executives educational events. The work and educational experiences that contributed to the development of an individual’s ability to think strategically were identified and are ranked in order of importance as:

A. Work Experiences that helped develop ability to think strategically:

Research study: Core competence - Innovation skills can be learned

A six year study concluded in 2009 by Harvard Business School, Insead and Brigham Young University involved over 3000 executives, 500 innovative entrepreneurs, and interviews with high-profile entrepreneurs. The research concluded that innovation was not an inherent trait, but a set of skills that anyone can learn. Five skills that separated blue-sky innovators from the rest were identified as:

1. Associating: The ability to connect seemingly unrelated questions, problems or ideas from different fields.

Case study: Sustainable Development project delivers cost savings & creates a new product

Case study: Communities of Practice facilitate army base camp development

Remember
..to check out the website keep in touch with other members through the network and view the rest of our research. There are 1000's of case studies, research papers, and 'expert' articles linked to over 1000 strategies, tools and techniques. More and more are added each month. We know you will find valuable knowledge and we always welcome your feedback, so if you have time, please email any comments about our services to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , or simply fill in and submit our 30 second survey found under "Newsletters-subscribe".

And if you are currently not a member of the BPIR, or wish to upgrade your membership to a site-wide membership, then we encourage you to do so right now.. JOIN NOW.. you won’t be disappointed.