ICS will present a conference programme designed to provoke new ideas in the delivery of customer service.The two-day programme will include:
- Keynote speakers who will focus on raising standards to meet the needs of today's customers
- A choice of breakout sessions on both days
- An exhibition featuring companies that provide services to customer service professionals
- The opportunity to discuss ideas and share experiences with managers from private, public and voluntary sector organisations
- A chance to meet new contacts at the conference dinner
The vent will be held at Radisson Edwardian Hotel, Heathrow, London
Contact
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