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Best Practice Case Study - Sample
The following is a sample of one of the many best practice case studies available to members of the BPIR.com. For access to a full description of the performance measure and linked bechmark data click here to join now
Case study: EFQM Excellence Model helps firm create a culture of continuous improvement
To help secure its future a UK Charity carried out an organisational assessment using the European Excellence framework (EFQM). The process provided valuable insights and comparisons with best practice in many areas from leadership to performance measurement. Critical drivers for change were identified, the process model from which all services were delivered was defined,..
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