We show the results of 1000's of research studies on management/best practices. Read the examples below and
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Change management tensions alleviated by effective stress management
A study of employee perceptions of organisational change received 405 survey responses from employees of four Taiwanese governmental departments undergoing change. Analysis revealed that:
1. Organisational change had a significant negative influence on employees' trust and job involvement.
2. Uncertainty about organisational..
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| Travel expenses and small busines travellers
A survey conducted by the American Small Business Travelers Alliance (ASBTA) received responses from over 330 small business travelers who indicated they would benefit from more global competition and that allowing more airlines to partner together would help lower costs and offer greater travel flexibility. Details:
1. 83% would like to see increased competition to the Star and SkyTeam network alliances for trans-Atlantic flights.
2. 88% would like to see airlines partner together to provide more flexibility in their..
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Cost reduction programmes - few companies using draconian tactics
Two 2009 surveys conducted by Towers Perrin revealed that companies held to the same cost-sensitive workforce strategies that they adopted in 2008. 60% of the respondents said they would be likely to freeze or reduce hiring, cut travel and entertainment spending, and reduce pay and merit increase budget. In..
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| Travel cost cutting tactics
The 2009 American Express Business Travel Procurement Practices Survey received 241 responses from managers. The survey showed that travel managers were using a wide variety of strategies and regularly updated data to help make quick and precise decisions based on a range of key performance indicators and benchmarking categories. Respondents reported the most popular tactics as:
1. Manage demand for travel services..
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Travel costs saved through applying procurement techniques
The 2009 American Express Business Travel Procurement Practices Survey received 241 responses from managers. The survey showed that travel managers were seeking more sophisticated advice, tools and tactics to strategically cut costs. Of the respondents:
1. 55% used procurement practices to measure the return..
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| Risk Management reforms in the financial services industry
A 2009 global survey of 334 financial services executives conducted on behalf of SA, revealed that more needed to be done to embed a strong culture of risk management in financial institutions, that transparency needed to be heavily emphasized within any reforms, including greater disclosure of off-balance-sheet vehicles, stronger regulation of credit rating agencies, and the central clearing for over-the-counter derivatives, and:
1...
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Corporate Reputation Management a candidate for risk management programmes
A survey of 148 US risk-management executives from majorcorporations, conducted by the Conference Board, revealed that reputation risk management was a top challenge,and of the respondents:
1. 82% said their companies were making a substantial effort to manage reputation risk, and 81% said they had increased focus on this area in the last three years.
2. 49%..
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| IT Security Management at risk from insider threat
A 2009 Market Pulse Survey, conducted by SailPoint examined company IT risk management activities and the management of worker access to sensitive data and applications. The survey received 125 responses and revealed that:
1. 86% were concerned about insider threats, but could..
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Cost reductions focussed on compensation and benefits
A March 2009 global survey conducted by Deloittes in association with Forbes received responses from 397 senior business leaders and human resource executives from large businesses in the Americas, Asia Pacicic and Europe/Middle East/Africa regions. The study examined how executives had responded to the 2009 economy. Of the respondents:
1. 47% reported..
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| Employee motivation and morale boosters
A 2009 survey of 1400 US Chief Financial Officers found that while 26% were doing nothing, 68% were implementing strategies to improve team morale by:
1. Increased..
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Customer loyalty affected by telecom companies billing processes
A survey of 100 telecommunications carriers and senior managers involved with billing processes at 100 businesses across Europe, North America and South America examined how providers were meeting their customers' expectations in billing and how that affected customer loyalty. Responses revealed that:
1. 10% customers switched providers because they were dissatisfied with the way their billing was managed - especially when the carrier was unable to resolve a problem quickly and easily.
2. 84% of customers..
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| Employee benefits not a target for cost reductions
A 2009 Towers Perrin survey into the potential effect of the economic crisis on benefit plans received responses from nearly 500 human resources and benefit executives from mid-size and large US organisations. The study found that few respondents were taking action in terms of dramatically reducing..
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