We have 1000's of best practice case studies within our website from successful organisations across the world, describing what they do and how and why they do it.
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Transformation of compensation culture recognises employee contributions as being the driver of corporate success
This compensation transformation:
1) Removed structure and liberated the business culture;
2) Empowered local decision making by line management and HR;
3) Provided larger incentives for top-performing junior managers rather than for under-performing senior managers;
4) Increased..
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| Leadership transformation brings significant benefits and improvements
A major US global financial services firm had previously achieved profitability through acquisitions while cutting costs. A new CEO knew that this strategy would not meet the new growth targets set by the board. The CEO, President, and CFO formulated a new strategy and communicated it to the senior management team who in turn communicated it to mid-level managers, and so on down to front-line staff. Four leadership priorities to drive results were adopted:
1) increase the firm's customer focus;
2)..
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Succession plan put to work
Cleveland-Cliffs, an iron-mining firm in Cleveland, USA, implemented their comprehensive succession planning system using a combination of software including a 360-degree feedback instrument, and separately..
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| Heijunka system provides lightbulb to overcoming inventory problems
The Textron..
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Six-Sigma used extensively to improve performance in a medical facility
As a result of introducing Six Sigma in 1998, the Commonwealth Health Corporation, in Kentucky, USA generated annualised savings of $276,188 in improved billing, and also decreased its annual radiology expenses by $595,296 within 18 months. From an investment of $1.25 million in Six Sigma, the organisation saved $2.9 million by December 2001. Commonwealth Health used Six-Sigma for:
1) Medical Error Reductions;
2) Reducing patient falls;
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| Balanced scorecard (BSC) framework delivers better measurement and quicker business reviews
DAVCO Manufacturing, a US diesel fuel processor began using the balanced scorecard BSC in 1999 and found the scorecard:
1) Provided a quick overall business view of results against indicators displayed on one page;
2) Focused attention on business functions needing rapid improvement without the need to plough through financial information;
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Change Management - Successful initiative in a voluntarily governed organisation
In 1998 a new CEO at the National League for Nursing (NLN), a support service to the USA nursing profession, found that organisational growth had stalled, executive staff and volunteers were making poor decisions because of lack of information, the organisation was faced with fiscal irregularities, had dysfunctional governance structures, incompetent staff, and out-dated processes and systems. To transform its culture and improve its performance the following changes were implemented:
1) All reports and board agenda items were structured around the goals and objectives of a newly created strategic plan;
2) Market research was used to collect data about members and gain insights so as to make more informed decisions;
3) Clear lines of responsibility were created..
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| Knowledge management strategy aimed at preserving in-house knowledgeThis snippet discusses the problem of retaining knowledge from key staff who leave the organisation, the article describes several successful strategies to retain knowledge assets. The World bank attempted to record..
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Knowledge management strategy aimed at preserving in-house knowledgeThis snippet discusses the problem of retaining knowledge from key staff who leave the organisation, the article describes several successful..
Read more... | Electronic billing system by a healthcare provider leads to improved efficiency
Munson Healthcare is a six-hospital system located in northern Michigan, USA. The introduction of Munson's system to provide on-line access to patient billing information yielded several benefits, including cost savings,..
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Total Quality Management (TQM) successful project in China
Bo Tin a glass tile manufacturing company in China implemented a TQM system in order to address investors' complaints from their customers on the quality..
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| Integrated Report Card used within a hospital group
By using an Integrated Report Card approach to peer benchmarking a 393-bed hospital was..
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