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Who Uses the BPIR?
People in all areas and levels of business benefit from the BPIR:

CEO's 
CEOs striving for business excellence and growth have all employees using the BPIR – to build an organisational-wide culture of improvement. Specifically, the BPIR helps CEOs on governance and leadership issues, formulating strategies, and organisational transformation.

Managers
Used for assessing and improving team performance, identifying benchmarks and best practices, and professional development. The BPIR helps managers in internal knowledge sharing with colleagues, and network externally with other organisations.

HR Professionals
Used for developing and training staff and finding best practices in areas such as compensation, succession planning, recruitment, managing conflict and recognition.

Quality Professionals and Management Consultants
The BPIR is the go-to for self-assessment tools (over 60), quality tools (over 1000), performance metrics (almost 1000), benchmarks (100’s), best practices (1,000’s) - all categorised by business excellence models (Baldrige, EFQM, Canadian and Singaporean).

Students
The BPIR is the ultimate resource for study with over 650+ up-to-date business periodicals/ journals and over 1,000,000 articles. Gain practical insights into best practices and contacts for further learning.

Everyone
No matter your experience or skill level the BPIR is right for you – the only requirement is that you are ready for personal or organisational improvement!

The following case studies, click on the photos, show how organisations are using the BPIR to move ahead in their area of work:

isd powershield
ISD Scotland Powershield - the Emirates Stadium
edinburgh volunteer
Edinburgh International Conference centre Volunteer Development Scotland

 See which organisations are benefiting from BPIR membership

Neil Bleasdale - Senior Business Excellence Advisor, Accident Compensation Corporation (ACC)
"Sitting at the improvement centre of a complex and busy organisation, I frequently receive requests for advice, guidance or directions on a multitude of topics.   Obviously, I don't know everything, nor do I keep a comprehensive file of reference material in my brain.  To find the answers, I have found that more and more, I am going to www.BPIR.com as my first port of call.   The site is vast, has many links and is easy to navigate around.   In fact, the site is so good, unless I maintain self-discipline; I easily wander off onto interesting tangents.  Due to efficiency gains that can be traced back to the BPIR, it is accurate to state that it has paid for itself many times over"

Ian Smith, Amey plc
"BPIR is an easy to access and navigate resource providing a gateway to a wealth of business improvement knowledge and experience"

International Sales Manager, APU
"Very informative and educational. A lot of information to digest"

General Manager, Aspire Group
"BPIR is a great website for those who want to join the best in their industry. Continue to be on their toes to share and learn…"

Steve Pratt, British Gas
"I can honestly say that BPIR is very interesting and informative and potentially of immense benefit to organisations in this country"

Julie Hutton - Group Quality Manager, Careers Management, VT Group
"We really like the way we can focus the resource down to the smallest criteria of the EFQM model as we have a strong focus on self-assessment using the model within our organisation. Once we have identified our areas for improvement we use the BPIR to help find ways to improve in these areas using the case study and activity materials"

Luther Diedericks - Manager in the Shared Services Center City of Cape Town
"The vision of the City is to become "a prosperous city known for its ability to compete in the world of the 21st century and its commitment to the challenges facing South Africa, the Southern African Development Region and the African continent " We are not only a member but also a marketing partner in view of our belief in the contribution the BPIR make in fulfilling our vision. This latest development of their website is not only an indication of their dedication to development but proof to them rendering a value adding service to their members"

Membership Relations Manager, Chinese Swimming Club
"The BPIR is a source of reference and a valuable platform for networking"

Lawrence Rosie, Common Agricultural Policy Management, UK
"Here in Rural Affairs we are constantly looking at ways to become more effective at the work we do. The BPIR.com has proven to be a really useful resource. It has helped us to learn more about how to improve our operations and through its newsletter keeps us to date with the latest management thinking"

Graham Bell, Computer Associates
"The overall model for benchmarking and process improvement is interesting but it is the tools that are available within the BPIR website I like the most. The website is very well thought out, implemented and populated with data and is sure to be very useful to anyone researching improvement methods and ideas. The BPIR brings together a huge amount of information in one place and would save anyone in the field a lot of time trying to locate in any other way, if it was even possible to find at all"

Ray Harrold, Ecclesiastical Insurance Group
"The BPIR is a tool that will help build on our quality management system and drive forward business improvement across the whole of the organisation"

Reynaldo Guino-o, Business Excellence Manager, Edinburgh International Conference Centre
"BPIR is used as a point of reference to provide credibility to our arguments and debate on special issues i.e. business excellence, best practice, etc"

Marco Fugazzola, Managing Director, Event Communication
"Have briefly seen the website. First time user. Seems valuable and interesting. Will explore further"

Stuart Allan - Moderator of Gainclub.com, UK
"As Moderator of Gainclub.com, I get to see all the 'traffic' on our site. There is a lot of interest in www.BPIR.com from managers in organisations from Private and Public sector."

"Also, from talking to other members of Gainclub.com, I know that the site has proved to be very valuable and useful in providing evidence of Best Practice supported by benchmarking data. Some have commented that www.BPIR.com is proving to be among the best benchmarking sources available to them as the range and depth of information is superior to most others.""

David Andrews - Quality Co-ordinator, Hamilton City Council
"The BPIR.com is an excellent resource for process improvement and business excellence information. It's a real time saver to have all this information available in one place. I've found the articles database particularly helpful to provide background for reports and papers"

Paul Brandist, Kingston Communications
"Loads of useful stuff"

Bill Trewick, KMI Water
"The introduction and demonstration session was excellent, BPIR.com is an excellent Business Improvement Resource database, available on-line, accessible at a very reasonable cost, "has to be seen to be believed" and the best way to see it initially is to attend a demonstration session"

David Eyre, Operations Director, London Excellence, UK
"To achieve excellence requires knowledge. We have found the BPIR web site an important part of our knowledge base. The vast amount of data that it contains from across the world, gives it the edge over other sources. In house we use it as our first reference point when we have to prepare presentations, workshops and proposals, or just simply need more information on a topic. The only problem is that it is too easy to get involved in reading material on related topics, but that is because the BPIR contains so much. We recommend it to our own members to assist them with achieving their own excellence."

Gary Rossel, Lucent Technologies
"I can see immediate uses of the BPIR tool well beyond the scope of business improvement"

Heather Mayall, Director, Heather Mayall Associates
"It gives confidence that solutions are available, and widens my thinking to explore more opportunities to improve performance’"

Bryan Wenmoth, Executive Director, New Zealand Organisation for Quality
"In today's business environment an incessant flood of new ideas drives the constant need to change, creating unrelenting pressure on organisations to continuously reinvent themselves. Only the agile will prosper and grow as rapidly evolving customer expectations and market place innovation turn today's brilliant business solutions into tomorrow's common practices."

"To remain ahead of the pack, organisations need to be permanently plugged in to the best knowledge resources. The BPIR.com has harnessed the tools of the information age to provide an unparalleled knowledge resource for business professionals and organisations seeking to meet world-class performance standards. The BPIR provides an immense up-to-date knowledge bank of quality management and business improvement"

Wayne Devine - Senior Land Adviser, NZ Department of Conservation
"It's hard to find time to get in but when I do I like to absorb as much as I can. A great service! It's a great way to keep in touch with the latest management literature (a broad range of opinion and useful guidance) you would not otherwise have time to look for yourself, and would probably never come across anyhow, and its usefully divided into different areas of management interest. BPIR is the only resource I'm currently using"

Iain McIvor, Orange
"It's excellent. Just had a swift run through but has information I'd like to spend longer on, and very well displayed"

Chris Symonds, Principal Advisor / Researcher, Proactive Marketing Services Limited
"Supplying advisory services and research facilities to different industrial groupings is challenging and can be expensive, particularly as many have unique characteristics, are dynamic and constantly evolving. There is therefore a need to be knowledgeable about the many factors that make up a myriad of markets, and perhaps more particularly a need to measure and quantify actual performance and business excellence. I have found the BPIR site to be a very smart and economic resource for researching and locating material on performance improvement methodologies and business processes."

Michael Voss - Senior Consultant, PYXIS Consulting
"Over a very short period of time the BPIR site has grown to become my first port of call for benchmarking data and for searching for that new idea to solve a particular problem. I thoroughly recommend this site to anyone who is serious about improving the performance of their organisation"

John Dotchin, Director of Research, ReSURV Ltd
"The briefings are excellent, pitched at the right level and full of valuable background information. They have sparked ideas in our organisation"

Ron Chapman, Principal, Ron Chapman Associates
"BPIR is unique in its in-depth understanding and rapidly growing resource database of contemporary Business Excellence organisational improvement material. This makes it extremely valuable to me as I develop improvement strategies and tools for organisations I work with. I am only confident in establishing improvement strategies when I know I have based them on the best knowledge, case studies and information available around the world. BPIR gives me – and the people I work with - that confidence and as such is indispensable in rapid continual improvement projects"

Steve Hancock, Tokyo Electron Europe
"The 'Best Practice Model Databases' and subsequent information that is linked to the models (one of which is the Excellence Model) is very useful"

Raiyo Nariman, Director - Engineering Management Programme, University of Canterbury
"The mission of the Engineering Management Programme (through its Masters degree) is to 'produce graduates who will lead the next generation of New Zealand's industry'. The Masters degree is practical in content and is taught from the perspective of a business manager. Rather than only using professional academic lecturers, extensive use is made of presenters from industry and practice to expose the students to the real-world. With this in mind, BPIR.com is an excellent resource for our students."

"Aside from the process improvement and business excellence information, the access to an articles database is particularly helpful, with respect to obtaining background for their reports and papers (assessment) - often produced to address particular (real-world) issues facing some of our industry sponsors."

Margaret May, Assistant Director, Vision Manawatu
"The BPIR.com is a tremendous tool for innovative and high growth companies. To have access to world class information is a real challenge to SMEs and the BPIR site provides comprehensive data for benchmarking critical aspects of business development"

School Staff Developer, Yuhua Sec School
"I need to share this with my colleagues and my school leaders. We should be using this more"

 
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