The Global Benchmarking Network’s newsletter, 29th Edition, features a variety of benchmarking articles from digital transformation to customer first:

• In Memory of Thomas Brock
• PSQ & GBN – Innovation & Benchmarking Summit
• Digital Transformation Assessment
• Quality Fable: Daughter with Child
• Quality Fable: Customer First, Always
• The New Best Practice Improvement Resource is now available to GBN Members
• International Best Practice Competition 2021
• Research on Achieving & Sustaining Performance Excellence

Download the GBNewsletter-No.29.

The Global Benchmarking Network exists to promote and support benchmarking and best practice sharing worldwide for the betterment of society. Over 20 countries are represented in the GBN, if your country is currently not represented and there is an applicable institution that could represent your country, please encourage them to contact the GBN – Information on GBN Membership and Contact Details.