Metsä Fibre Oy – Finland – EFQM Excellence Award (Outstanding Achievement in Sustainability) – 2019

Metsä Fibre is a leading producer of bioproducts. Strategy’s realisation requires the industry’s best skills. Metsä count excellent leadership and supervisory
work, systematic competence development and a winning attitude among key strengths. All Metsä mills use a multiskilled production personnel model. Metsä systematically develop our employees’ in-depth competence, deepening shifts’ and individual employees’ knowledge and skills. The mills aim for self-directed work and extensive utilisation of competencies.

Dubai Customs – United Arab Emirates – EFQM Excellence Award (Outstanding Achievement in Innovation) – 2019

Since the beginning of the renaissance of the Emirate of Dubai, Dubai Customs accompanied the process of economic and commercial life of the Emirate, and has played an important role in Dubai, since it was founded more than 100 years ago. It is the oldest government entity in the Emirate of Dubai, and was known at that time as “Al Fardha” for collecting any taxes and fees on imported goods. Dubai Customs represented the sail and economic engine of the Emirate, which largely relied on trade with the outside world and it became a global reference in the field of customs and non-customs practices (Dubai Customs practices).