Research from the Centre for Organisational Excellence Research (COER) reveals that the landscape of business excellence awards is undergoing a major transformation.
COER’s 2023 research indicates there are 39 countries that have an active national business excellence award (or awards) with an additional 3 active regional awards covering more than one country, refer to Table 1. This contrasts with 57 countries having an active national business excellence award and 4 regional awards reported in 2021 (Ghafoor and Mann, 2021). Awards were deemed active if they were held in 2021, 2022, 2023 or there was evidence they were being planned for 2024.
|Business Excellence Awards
|Business Excellence Initiatives Only
|39 countries and 3 regions where awards remained active
|13 countries where initiatives remained active
|Africa (African Excellence Award)
|Asia-Pacific (Global Performance Excellence Award)
|Europe (EFQM Global Excellence Award)
|17 countries and 1 region changed from active awards to active initiatives
|Latin America (Iberoamerican Excellence Award)
|3 new countries added to the list of active initiatives
|5 countries showing no proof of having active business excellence award or initiative anymore
|United Arab Emirates
|United States of America
Table 1 – List of Countries/Region with Business Excellence Awards and Initiatives1
Since 2021, 18 countries have ceased having an active business excellence award. These inactive national/ regional awards are now classified as ‘active business excellence initiatives only’ if there is evidence that the country is still promoting business excellence. The number of countries with ‘active business excellence initiatives only’ is at 33 meaning that there are a total of 72 countries that are actively promoting business excellence through awards and/or initiatives.
Within the active 72 countries and 3 regions, 83 business excellence awards and initiatives were identified as some countries have more than one business excellence custodian. Of these most awards/initiatives are based on the EFQM Excellence Model (30 using it as it is and 7 using a modified version) and the Baldrige Excellence Framework (11 using it as it is and 12 using a modified version)
Figure 3:Number of Business Excellence Custodians Using Specific Types of Business Excellence Models
The decline in both global and regional awards raises concerns about the state of business excellence initiatives worldwide, prompting a need for further research to investigate this decline and its potential implications for the business community. This is at a time when the urgency for business excellence has reached unprecedented levels, highlighted by the Covid-19 pandemic, which emphasized critical areas for businesses to focus on such as business continuity, crisis management, supply chain efficiency, and customer loyalty (all are areas where business excellence models can guide organisations to put in place robust systems). Whilst the pandemic brought most awards to a halt for one or two years, it was expected that most would have returned to normal by now. It remains crucial to monitor whether countries listed in Table 1, which are currently implementing initiatives, will resume awards in 2024.The Centre for Organisational Excellence Research will continue to conduct research into business excellence and support organisations on their journey to excellence. For further information on COER’s work please contact Dr Robin Mann, firstname.lastname@example.org
Ghafoor, S. and Mann, R.S. (2021) Russia joins the list of 57 countries having an active business excellence awards program [online], Business Performance Improvement Resource (BPIR.com), Accessed 25 September 2023, https://www.bpir.com/russia-joins-the-list-of-57-countries-having-an-active-business-excellence-awards-program/
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