The Best Practice Improvement Resource (BPIR.com) was launched in April 2002. It was developed by the Centre for Organisational Excellence Research (COER), Massey University and later formed into BPIR.com Ltd. Steve Welch one of the founders of the resource serves as the Financial Director and Dr Robin Mann, the other founder, as the CEO. Dr Robin Mann is the Head of the Centre for Organisational Excellence Research and Chairman of the Global Benchmarking Network.
To be the ultimate resource for business and organizational success
We provide online best practice and benchmarking resources to support organisations towards business excellence
The Centre for Organisational Excellence Research (COER), the developers of the BPIR.com, consists of three entities:
- COER Massey University is the RESEARCH arm and focuses on “Acquiring Knowledge”. It administers doctoral research programs on business excellence, benchmarking, productivity and innovation.
- BPIR.com Limited is the KNOWLEDGE TRANSFER arm and focuses on “Best Practice Sharing“ through the Best Practice Improvement Resource website.
- COER Limited is the CONSULTANCY arm and focuses on “Applying Knowledge”. It provides consultancy in business excellence and benchmarking and organizes the International Best Practice Competition.
For information on COER, visit https://www.coer.org.nz