Continuous improvement in a partnership contract. The New Zealand Defence Force (NZDF) and Babcock NZ Ltd have delivered best practice continuous improvement in a Partnership Contract, with both parties working together to improve the maintenance, repair, overhaul, logistics and engineering services in support of the Royal New Zealand Navy (RNZN) Fleet. The Dockyard Management Contract (DMC) formalises the agreement between the NZDF and Babcock . Under this agreement the NZDF and Babcock form a

BPIR Categories

13.1 Develop and manage supplier/customer partnerships
14.3.1 Create commitment for improvement
14.3.2 Implement an improvement approach/method/technique
14.3.3 Implement an org-wide continuous improvemnt program
2.4.5 Manage strategic alliances
6.4.1 Improve process/service performance
8.2.2 Create an environment for empowerment/innovation
8.2.4 Leadership relationships with suppliers and partners
9.3.4 Create & deploy teams
9.5.2 Manage team performance
9.7.1 Encourage employee involvement and feedback

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