Business and Service Management Branch, Central Agencies I&IT Cluster, Treasury Board Secretariat – Canada – Canada Awards for Excellence – 2017

The Business and Service Management Branch (BSMB) is responsible for enabling partner and Cluster business agendas through strategic, proactive leadership in the use of information technology. BSMB is committed to organizational excellence through continuous service improvement in all processes and methodologies, while supporting a healthy workplace. The branch’s internal processes are well-documented which allows for easy assessment, benchmarking and enhancement, while enabling a consistent