New Zealand Defence Force & Babcock Ltd – New Zealand Best Practice Competition – 2021 (Collaborative Partnership)

Babcock New Zealand Limited and Defence Logistics Command (Maritime) Collaborative Partnership. The best practice that this application describes is a positive and proactive exemplar of supplier and customer collaboration. The Dockyard Management Contract (DMC) formalises the agreement between the New Zealand Defence Force (NZDF) and Babcock NZ Ltd to provide Maintenance, Repair, Overhaul and Engineering services for the Royal New Zealand Navy’s Fleet. Under this agreement the NZDF and Bab

BPIR Categories

1.3.1 Build customer relationships
13.1 Develop and manage supplier/customer partnerships
15.2.2 Customer retention/referral/relationship building
15.6.5 Purchasing/supplier & partner (lenders/regulators)
2.4.2 Create and implement outsourcing strategy
2.4.5 Manage strategic alliances
5.2.1 Select suppliers/outsourced contractors
5.2.2 Work with suppliers/outsourced contractors
5.2.4 Purchase materials & supplies
6.2.1 Select suppliers/outsourced contractors
6.2.2 Work with suppliers/outsourced contractors
6.2.4 Purchase materials & supplies
8.2.4 Leadership relationships with suppliers and partners