Dhahran Long Term Care Hospital has implemented a best practice with its multi-step inpatient discharge pathway, a programme designed to significantly reduce the Average Length of Stay (ALOS) for its patients. The initiative was developed to address a critical challenge of prolonged hospitalisations, with an ALOS of 199 days at the project's start, well above the national benchmark of 150 days. Using the FOCUS-PDCA methodology, the hospital created a proactive and patient-centred discharge proce

BPIR Categories

1.3.1 Build customer relationships
6.4.1 Improve process/service performance
9.4.3 Deliver education and training
14.3.2 Implement an improvement approach/method/technique
14.3.5 Reengineer business processes & systems

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