Dubai Customs – United Arab Emirates – Benchmarking Project – 2018

Aim (the purpose of the project) To improve Dubai Customs’ Client Accreditation Program by March 2018 and to develop a “Blueprint” for a Dubai-Level Client Loyalty Program by July 2018. Scope (What was included and excluded from the project? What exactly was investigated as part of the project? Were there any time-line/resource constraints?) Scope Inclusion: Assess Current Accreditation Program at Dubai Customs - Identify best practices in Accreditation Programs and schemes in Gover