The Dubai Customs Innovation Strategy was officially approved and implemented in 2016 and is directly aligned with strategies and awards such as the UAE National Innovation Strategy and the Mohammed Bin Rashid Center for Government Innovation. It incorporates internal innovation methodologies such as ideation management and incentives alongside international best practices and standards for innovation processes such as top/down and bottom/up innovation, open innovation, prototyping, and future s

BPIR Categories

14.3.6 Provide ideas management & innovation processes
15.6.13 Innovation, technology & flexibility
8.2.2 Create an environment for empowerment/innovation

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