BPIR Categories10.1.2 Conduct specific info/KM needs assessments
10.1.3 Plan information/knowledge management systems.
10.2.1 Establish info/knowledge management systems
10.2.2 Acquire & collect information/knowledge
10.2.3 Store information/knowledge
10.3.2 Establish quality standards and controls.
15.6.12 Manage buildings, equipment & materials
3.2.3 Develop&integrate technology/innovation into concept
3.3.2 Develop prototypes/pilot schemes
6.4.2 Implement systems for managing the service