Dubai Police – UAE – International Best Practice Competition – 2021 (Accuracy and Efficiency of Airport Hold Baggage Screening System)

Safe Bags – Accuracy and Efficiency of Airport Hold Baggage Screening (HBS) System. Describes a best practice in the Airport Hold Baggage Screening (HBS) System at Dubai Airports to maximise security, safety, productivity and customer happiness. To achieve the best practice a TRADE Best Practice Benchmarking project was undertaken. The HBS system uses specialized equipment and processes to screen passenger checked-in baggage (or hold baggage) to prevent the boarding of prohibited items wh

BPIR Categories

14.2.4 Conduct best practice/ process benchmarking
14.3.5 Reengineer business processes & systems
15.2.4 Service performance e.g. quality/delivery/value
15.6.7 Production (produce service) processes
6.4.1 Improve process/service performance