Boutique Customer Service in the Public Sector The Knowledge and Human Development Authority (KHDA) is responsible for the growth, direction and quality of private education and learning in Dubai. One of the most crucial managerial practices of KHDA is the improvement of education processes in schools, universities and training institutes. Since 2011, KHDA services customers by a newly designed practice that aims to create ideal customer experience that exceeds international customer service exc

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.

OR
X
X