Kutralwe Preschool – Chile – International Best Practice Competition – 2017 (5S starts with the teacher, not the pupil)

5S starts with the teacher, not the pupil The relevance of formal quality management initiatives such as Total Quality Management (TQM), quality certification, and Quality Awards to Small/Medium Enterprise (SME) has been a highly contentious issue in the Quality and SME literatures over the past decade. Kutralwe Preschool is a SME (Small/Medium Enterprises) organization, based in Santiago, Chile with 250 students aged between 1 and 6 years old. Kutralwe uses self-assessment as an integral part o