Connecting MPA with our Customers Previously, MPA finance team looked after more 3,000 customer accounts. 16,000-18,000 MPA invoices were sent out monthly. Customers’ feedback was: i) hardcopies of MPA invoices and Statement of Accounts were often lost, misdirected, or received late; ii) payment modes offered by MPA were limited; iii) difficult to ascertain total amount…

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