Medcare Women & Children Hospital – UAE – International Best Practice Competition – 2021 (MEDCARE Blossom – A beautiful journey into parenthood)

MEDCARE Blossom – A beautiful journey into parenthood. In Medcare Women & Children Hospital, we launched our programme called ‘Medcare Blossom – a journey from pregnancy to parenthood. This programme was created with a special focus on the challenges that expectant parents face. Stepping into parenthood is probably the most exciting phase in a couple’s life but it brings with it a lot of questions and worries. Every couple aspires to be the best parent for their newborn, however, being

BPIR Categories

1.2.3 Identify new innovations that meet customer needs
1.3.1 Build customer relationships
1.3.2 Determine & provide customer contact mechanisms
15.2.2 Customer retention/referral/relationship building
6.4.2 Implement systems for managing the service