Plain English & Redesigned Communications for Work Pass Customers The Work Pass Division (WPD) of MOM regulates the employment of foreigners in Singapore. Manpower policies and rules are fairly complex and our customers had to struggle to understand them. Over the last two years, WPD redesigned our communications in Plain English to customers (employers, work pass holders and employment agencies). We hid the complexity and simplified the content to make it easier for our customers to unders

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