Pediatric Holistic Care (PHC): Partnership with Parents in the Critical Care Setting. The Pediatric Holistic Care (PHC): Partnership with Parents in the Critical Care Setting is an initiative guided by the Patient-Family Centered Care (PFCC) concept which integrates the families as partners in caring for their critically ill child in the pediatric and surgical intensive…

BPIR Categories

1.1.7 Review customer listening & learning methods
1.3.1 Build customer relationships
13.1 Develop and manage supplier/customer partnerships
15.2.2 Customer retention/referral/relationship building
6.4.1 Improve process/service performance

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