Greetings to our members,

Read our Standard Benchmark Memo (for all members) or our SPRING Singapore Benchmark Memo (for members from Singapore)

This month’s content includes:

1. Best Practice Events
2. BPIR News
3. Featured Events: 4th International Best Practice Competition – Enter by 14 August
4. BPIR Tip of the Month – Strategies, tools, and techniques
5. Featured Publication: Franchising World, and Management Services
6. Featured Case Study: Baldrige Criteria for Performance Excellence found to be globally applicable and executable

Best Regards,

Neil Crawford
BPIR.com