Greetings to our members,

Read our Standard Benchmark Memo (for all members) or our SPRING Singapore Benchmark Memo (for members from Singapore)

This month’s content includes:

    1. Best Practice Events
    2. Best Practice Report: Flexible Work Arrangements
    3. BPIR News
    4. Featured Events: 4th International Best Practice Competition – Enter by 7 August
    5. BPIR service of the Month – How to use advanced search in ProQuest database in
    6. Featured Publication: Credit Management, and Customer Magazines
    7. Featured Case Study: Customer Involvement

Best Regards,


Neil Crawford

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