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References

To access and read the articles and reports below go to the HTML Reference List for the Management Briefin the BPIR.com members area.

  1. Lapide, L, (2005/06). Benchmarking best practices. The Journal of Business Forecasting. Vol. 22, No. 4, pp. 29.
  2. Zairi, M and Al-Mashri, M. (2005), The role of benchmarking in best practice management and knowledge sharing. The Journal of Computer Information Systems. Vol. 45, No. 4, pp. 14.
  3. Adebanjo, D. (2001), Benchmarking, Dillon, M. (ed.). Auditing in the Food Industry: Safety, Quality and Competitiveness. Woodhead Publishing, Cambridge.
  4. Mann R.S. (2007) – TRADE Model available at – https://www.coer.org.nz/.
  5. Camp, R. (1989). The search for industry best practices that lead to superior performance. Productivity Press.
  6. Codling, S. (1998). Benchmarking. Gower Publishing.
  7. Anderson, K. and McAdam, R. (2004). A critique of benchmarking and performance management. Benchmarking: An International Journal. Vol. 11 No. 5. pp. 465-483.
  8. Marie, J., Bronet, V. and Pillet, M. (2005) A typology of ‘best practices’ for a benchmarking process. Benchmarking: An International Journal. Vol. 12 No. 1 pp. 45-60.
  9. Cooper, R., Eggett, S. and Kleinschmidt, (2004). Benchmarking best NPD practices – 1. Research Technology Management. Vol. 47, No. 1 pp. 31.
  10. Weiler, G. (2004). What do CEOs think about quality? Quality Progress. Vol. 37, No. 5. pp. 52.
  11. Vermeulen, W. (2003). Benchmarking as an enabler of business excellence in the South African financial sector. Benchmarking: An International Journal. Vol. 10 No. 1. pp. 65-72.
  12. Dolan, T. (2003). Best practices in process improvement. Quality Progress. Vol. 36, No. 8. pp. 23.
  13. McAdam, R. and Kelly, M. (2002). A business excellence approach to generic benchmarking in SMEs. Benchmarking: An International Journal. Vol. 9 No. 1. pp. 7-27.
  14. Armstrong, M. (2007). Benchmarking goes to school. Quality Progress. Vol. 40, No. 5. pp. 54.
  15. Lau, C. (2003). Share the love. Australian CPA. Vol. 73, No. 9. pp. 52.
  16. Underdown, R and Talluri, S. (2002). Cycle of success – a strategy for becoming agile through benchmarking. Benchmarking: An International Journal. Vol. 9 No. 3. pp. 278-292.
  17. Poulin, E. (2003) Benchmarking the hospital logistics process. CMA Management. March. pp. 20-23.
  18. Anon. (2003) Defects cast aside. Works Management. Vol. 56, No 12. pp. 9.
  19. Lewis, G. (2000), Best practice begins with sharing best practice, The Benchmarking Review, January/February - Issue 6.

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