Business Process Outsourcing (BPO) involves sub-contracting business functions and processes to an external service provider.

BPIR Categories

2.4.2 Create and implement outsourcing strategy
5.2.1 Select suppliers/outsourced contractors
5.2.2 Work with suppliers/outsourced contractors
6.2.1 Select suppliers/outsourced contractors
6.2.2 Work with suppliers/outsourced contractors
9.1.1 Identify strategic demands on human resources
9.3.6 Restructure & rightsize workforce

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