Healthcare Excellence – Best Practice Report

Performance excellence within healthcare organisations is achieved by a combination of quality care, motivated staff, efficient systems, sound economics, good leadership and committed teamwork.

BPIR Categories

12.2 Ensure compliance with regulations
14.3.2 Implement an improvement approach/method/technique
14.3.4 Conduct a business excellence assessment.
8.2.2 Create an environment for empowerment/innovation
8.2.3 Leadership relationships with customers
9.3.2 Develop succession & career plans
9.4.8 Reinforce use of knowledge and skills on the job
9.6.2 Manage employee satisfaction
9.6.3 Develop work & family work/life support systems
9.6.5 Manage workplace cleanliness, health & safety
9.7.1 Encourage employee involvement and feedback