Knowledge Management – Best Practice Report

Knowledge Management (KM) is the process by which organisations generate value from their intellectual and knowledge-based assets.

BPIR Categories

10.1.3 Plan information/knowledge management systems.
10.1.4 Select information technologies
10.2.1 Establish info/knowledge management systems
10.2.2 Acquire & collect information/knowledge
10.2.3 Store information/knowledge
10.2.4 Use analytical techniques on data
10.4.4 Manage internal information & knowledge sharing
15.6.10 Information, knowledge management, & IT
9.4.8 Reinforce use of knowledge and skills on the job