| BPIR Best Practice Newsletter February – 2014 |
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| Hi,A Happy and successful new year in 2014 from the BPIR team! Welcome to February’s edition of the BPIR Newsletter. sharing with you best practices, improvement tools, and events. Read our Latest Best Practice Report: Collaboration forms a significant part of our daily lives; it is also an indispensable component for organisations in the complex, rapidly changing world of business operations. Collaborative tools have become widely available on the Internet; these tools can be particularly powerful when used to develop and harness business relationships on a global level. read more.(Non-members of the BPIR can read the newsletter but will be unable to access some of the links). | Upcoming Events | |
| Ottawa Public Sector Quality Fair, Ottawa 4 Feb. Organiser: Excellence Canada.Business Excellence Briefings, Singapore 17 Feb. Organiser: SPRING Singapore.Internal Auditing Adelaide, 24 – 25 Feb.Organiser: Australian Organisation for Quality (South Australia). Certificate in Business Excellence, Wellington 11 Mar. Organiser: New Zealand Business Excellence Foundation ** See BPIR Events Calendar for more | ||
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Business Excellence Awards Winners Sharing, 27 March 2014, Marina Bay Sands Convention Centre, Singapore
Benchmarking for Excellence Workshop, 13/14 March 2014, Singapore
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Have you used any of our self-assessment tools lately? We have over 70 to assess all aspects of your organisation from how your organisation develops its strategy to how it serves its customers. Here are three typical examples:
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Did you know BPIR provides full access to over 790 excellent business publications providing, in total, over 1,000,000 articles and reports? Here are a few of the titles from the “Engineering” category (one of 23 categories):
Members read the latest issues – non members see available titles |
Collaboration software helps protect knowledge Knowledge is perhaps one of the most important assets that an organization possesses. Rather than attempting to capture and collate all of the information held by an organisation, collaboration tools have been developed that enable personnel to both interact with one another and to locate specific knowledge of interest. The Shaw Group needed to protect the knowledge held by its engineers and therefore turned to a proprietary web-based tool which provided access to more than 21,000 reference works that engineers could use to search for relevant data. The engineers were also able to use the system for sharing information locally and to collaborate with employees working in different geographic regions. The system ensured that everyone had access to the same information, and it enabled users to create their own personal knowledge management systems which could be saved for future reference both by themselves and by their colleagues…..…. read more Lean Six Sigma aims at zero errors Cedars-Sinai Medical Center (CMC) aimed at zero errors for its Lean Six Sigma projects even when considered not theoretically possible. They likened their “zero errors” philosophy to designing a jet aircraft where anything less was is not acceptable. The following outline CMS’s successes: 1.) Hand Washing compliance rates rose from 66 percent to 95 percent in 18 months and currently remained steady at 98 percent. 2.) Surgical Site Infection rates fell from 15.5 to less than 5 per 100 procedures. 3.) Readmissions – 30-day all-cause readmission rates among heart failure patients was reduced by more than 50 percent within eight months. 4.) Ventilator-Associated Pneumonia (VAP) rates fell over a 10 month period to five incidences out of 9,580 ventilator days – zero VAP cases occurred anywhere at CMS for six of those 10 months. This rate was more than 70 percent below the average for similar hospitals in the National Healthcare Safety Network….…. read mor |
| Remember to Regularly check out the bpir.com for benchmarks, best practices and business excellence. We know you will find valuable knowledge and we always welcome your feedback, so if you have time, please email any comments about our services to feedback@bpir.com.If you are currently not a member of the BPIR, or wish to upgrade your membership then please review our membership offerings at JOIN NOW. you won’t be disappointed. |
Regards,Neil Crawford—————— General Manager BPIR.com Ltd Business Performance Improvement Resource (BPIR) Centre for Organisational Excellence Research (COER) neil@bpir.com ———————————————————————————- Note: this newsletter has been sent to you because you have subscribed to it or to the BPIR.com or one of its partner resources or we believe you wish to be on the list for other reasons. For BPIR.com members if you wish to unsubscribe login to www.BPIR.com and select “My Account” and “My Account Settings” and change your personal preferences. If you are unsure if you are BPIR.com member or have forgotten your password click here. For non-BPIR.com members that wish to unsubscribe click here or email contacts@bpir.com. © 2014 BPIR.com Limited. |
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