BPIR Best Practice Newsletter

June- 2014


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Welcome to June’s edition of the BPIR Newsletter. sharing with you best practices, improvement tools, and events.

Best Practice Events

International Exposition on Team Excellence, Singapore 25 – 27 Jun. Organiser: Singapore Productivity Association.

Performance Measurement Association conference, Aarhus – Denmark 25 Jun. Organiser: Aarhus University.

Asia Network Quality Conference 2014, Singapore 5 Aug. Organiser: Asian Network for Quality, Singapore Quality Institute.

Benchmarking for Excellence, Wellington – New Zealand 12 – 13 Aug., Singapore 29 – 30 Sept., Organiser: Center for Organisational Excellence Research (COER).

17th Quality Management and Organizational Development, Prague – Czech 3 – 5 Sept. Organiser: Lund University, Linkoping University, and University of Economics.

Qualcon 2014: Discovering Quality, Adelaide – Australia 19 Oct. Organiser: Australian Organisation for Quality.

3rd International Best practice Competition, Abu Dhabi – UAE 25 Nov. Organiser: Center for Organisational Excellence Research (COER).

3rd Global Benchmarking Award, Orlando – U.S. 3 – 4 Dec. Organiser: Global Benchmarking Network (GBN).

** Also see BPIR Events Calendar **

Best Practice Report: Lean Thinking
When applied, lean thinking reduces costs and facilitates the delivery of consistently high-quality products and services. Lean tools have been developed that can be easily understood and readily embraced by all personnel within an organisation. The implementation of lean thinking by organisations is intended to produce a complete-and lasting-cultural change. It has been shown that employees from lean organisations tend to be characterised by higher levels of cognitive readiness for change and accountability, as well as resourcefulness and confidence. They also tend to be more satisfied with their organisations, management, and jobs.

Featured Publications

BPIR provides full access to over 790 excellent business publications providing, in total, over 1,000,000 articles and reports? The cost of subscribing to any of these would cover your BPIR membership while allowing you to read, search, and print from 790 top publications!Here are a few of the titles from the “Labor And Industrial Relations” category (one of 23 categories):

See the full list of titles

-EBRI Issue Brief

-Management Services

-Monthly Labor Review

-Relations Industrielles

-International Labour Review

-Occupational Outlook Quarterly

Featured Case Study: Sustainable Business – sustainability as a business model

Best practice case studies are an important benefit that BPIR.com offers members. Our unique BPIR case studies are formatted assuccinct 150 word outlines that have been crafted from more detailed reports. Members can access the original articles as desired because they are all linked to the case studies. Read the following sample case study:

Sustainable Business – sustainability as a business model

To become a wood fiber innovator Domtar, a Canadian headquartered paper products company, adopted Sustainability as its business model. Domtar set up a corporate sustainability committee with the chair rotated among top managers, and adopted a measurement approach designed to avoid sub-optimising the system. An extensive system of measures was implemented to track sustainability performance and signed on to by each facility. One example, Dashboards tracked 35 key sustainability performance indicators (KPIs). Management teams in each facility developed their own unique sustainability agendas to meet company goals. Domtar’s sustainable fibre innovation was seen by the US government as an example of advanced manufacturing and gave the company a powerful edge in attracting younger science and technology-savvy professionals.

3rd International Best practice Competition – Entries are now open

After two successful years of the International Best practice Competition, the details of the next competition has just been announced. The 3rd International Best Practice Competition will be held on the 25th of November 2014 at the Abu Dhabi Chamber of Commerce.Entries are expected from all around the world… the winner in 2013 was the Immigration and Checkpoints Authority (Singapore) and 2012, Curtin University (Australia).

The Best Practice Competition encourages organizations to share their best operational and managerial practices, processes, systems, and initiatives and learn from the experience of others. It provides an opportunity to celebrate the achievements of individuals and teams that have been responsible for creating and/or managing the introduction and deployment of best practices.

Have a think about what your organization does well, and submit your entry by 18 August. If successful you will be asked to share your best practice in an 8 minute presentation. Winners will receive widespread media coverage.

From the feedback of previous years we are expecting much more participation this year, which makes this event a great learning experience.

For more information about the competition visit the competition website BestPracticeCompetition.com

3rd Global Benchmarking Award – Entries are now open

Benchmarking is defined as: the search for industry best practices that lead to superior performance. Benchmarking is not just about finding a best practice by some means, the methodology of benchmarking (or approach, strategy, framework or whatever called) plays crucial role in defining the end results, i.e. the best practice which leads to superior performance.For an organisations that wants to achieve “industry best practice” it should consider using a Formal Benchmarking approach using a benchmarking methodology (such as the TRADE methodology) combined with the use of Informal Benchmarking which can involve more people in the change process but is less rigorous.

The Global Benchmarking Network (GBN) launched the Global Benchmarking Award in 2012 with the winner being Watson Real Estate (New Zealand). In 2013 the winner was the Knowledge and Human Development Authority (United Arab Emirates). For videos on these award winning organisations go to GlobalBenchmarkingAward.com.

The 3rd Global Benchmarking Award will be held at the 9th International Benchmarking Conference, 3/4 December 2014, Orlando, Florida.

The closing date for entries is the 18th of August 2014, for more information about the award visit the official award website.

Learning informally to improve work practices survey

A current PhD project in the Centre for Organizational Excellence Research at Massey University needs your help. The project is about learning to improve work practices by learning informally from others.The purpose of the survey is to understand how organizations around the world informally learn (apart from formal training or courses) better practices and implement or adapt them to increase the effectiveness of their own organization.

If you have an interest in seeking an alternative cost-effective way of business improvement, this survey is for you. The results of the survey will be emailed to you and certainly be of benefit to you as well. In addition, you will receive one month of access to BPIR.com absolutely free upon completion of this survey!

Your responses will be kept completely confidential and your name will not be reported in any of our results. You should be able to complete the survey within 30 minutes or less.

The survey will be open for two weeks from 9th – 23rd Jun 2014.

Link to survey: https://www.surveymonkey.com/s/InformalLearnPractice2014

The leadership re-imagination initiative global survey

The LEREPA is a survey instrument designed to measure qualities of a re-imaginative leader.The findings of this global survey will enable the Caribbean Leadership Re-Imagination Initiative, and its research partners (BPIR.com, Organizational Excellence Technical Committee, Global Benchmarking Network) to provide a global measure of re-imaginative leadership and contribute to the shaping of a discussion on what leadership in the future might or should look like.

To participate in this inaugural research, that will establish a baseline on the current state of leadership around the globe, please visit following link

The survey should take between 10 and 15 minutes to complete and the deadline for completion is July 10, 2014. Once the survey results have been analyzed, the findings will be shared on www.bpir.com. Respondents that have questions about the survey are invited to contact the author directly. Dr. Canute Thompson can be emailed at canutethompson1@gmail.com

Remember to: Regularly check out the bpir.com for benchmarks, best practices and business excellence. We know you will find valuable knowledge and we always welcome your feedback, so if you have time, please email any comments about our services to feedback@bpir.com. If you are currently not a member of the BPIR, or wish to upgrade your membership then please review our membership offerings at JOIN NOW. you won’t be disappointed.


Neil Crawford


General Manager

BPIR.com Ltd

Business Performance Improvement Resource (BPIR)

Centre for Organisational Excellence Research (COER)



“To know the road ahead, ask those coming back” – Chinese Proverb


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