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Organisational Vision inspires success
In a five-part blog series on the 2018 Baldrige Award recipients’ leadership presentations at the 31st Annual Quest for Excellence® Conference (2019), senior leaders of the five latest US national role models shared best practices and stories of how they achieved excellence. The Chief Executive Officer of Tri County Tech (TCT), a US public technology centre and 2018 Baldrige Award recipient, conveyed that the TCT mantra “When you try to be everything to everybody, you can’t be anything to anybody” was a guiding principle for organisational improvements. TCT’s vision of “inspiring Success Through Life Changing Learning Experiences” was supported by four core values: being a “great place to work,” “investing in our community,” leadership by all, and being student-focused. Several results given demonstrated how the vision and values have guided the institution’s actions were detailed. | 
