|BPIR Best Practice Newsletter
to August’s edition of the
BPIR Newsletter. sharing with you best practices, improvement tools,
of the BPIR can read the newsletter but will be unable to access some
of the links).
Lifecycle Management (PLM)
PLM relies upon high levels of collaboration. It integrates people,
data, processes and business systems using an organisation-wide product
information backbone. A major part of PLM involves the co-ordination
and management of product definition data. This includes managing
engineering changes and the release status of components; the
configuration of product variations; document management; planning
project resources; and, timescale and risk assessments. In today’s
highly competitive global markets, products need to be developed
rapidly to meet demand or to capitalise on novelty. The competitive
differentiation of products and services is also important; this is
especially the case where products undergo rapid lifecycle changes and
may become quickly obsolete. read more
Read other best practice reports
17th International Conference on ISO 9000
& TQM, Sydney, 23 - 25 August. Organiser: APBEST, UTS.
16th QMOD Conference, Portoroz, Slovenia, 4 - 6 September. Organiser: Lunds Unversity.
Benchmarking for Excellence, Singapore, 12 - 13 Spet., Kuala
Lumpur, 17 - 18 Sept., Dubai 25
- 26 Sept., Abu Dhabi 29 Nov. - 1 Oct., Wellington 21 - 22 November.
19th Asia Pacific Quality Conference,
Bali - Indonesia, 6 - 9 October. Organiser: APQO & IQPMA.
Excellence Summit, Toronto, 30 October. Organiser: Excellence Canada.
Business Excellence Conference,
Singapore, 30 - 31 October. Organiser: Spring Singapore.
** See BPIR Events Calendar for more
- Benchmarking Schools - Ever
wonder how your kid’s school compares with one in China or US? Now you
can find out.
- Collaborative Business Excellence
Assessments - Learn
how Collaborative Business Excellence Assessments could save you time
and effort, and what its advantages over the traditional criteria
- Benchmarking 200 countries on
life expectancy and wealth over 200 years - See
the big picture of global development data using an
- Lessons from Singapore -
big lessons on growth from small county.
Practice Competition and GBN’s 2nd Global
2nd International Best Practice Competition and
GBN’s 2nd Global
Benchmarking Award will be held at the Global Business Excellence
Conference, 30-31 October 2013, Singapore.
Best Practice Competition encourages organizations to share their
best operational and managerial practices, processes, systems, and
initiatives and learn from the experience of others. It provides an
opportunity to celebrate the achievements of individuals and teams that
have been responsible for creating and/or managing the introduction and
deployment of best practices.
a think about what your organization does well, and submit your entry by 26 August.
If successful you will be asked to share your best practice in an 8
minute presentation at the Global Business Excellence Conference,. winners
will be recognized at the Global Business
Excellence Conference and receive widespread media coverage.
more information about the competition visit the competition
you used any of our self-assessment tools lately? We have over 70 to
assess all aspects of your organisation from how your organisation
develops its strategy to how it serves its customers. Here are three
Spotlight on Self-Assessment
This self-assessment tool will help to you to assess your
organisation’s culture. This information will help you to understand
your organisation’s culture and plan interventions to change the
culture if required.
This self-assessment tool will help to you to assess the
characteristics of your work group or team. Ideally your team should be
Balance - This self-assessment should be given
to a select group of individuals to complete. The results will give an
insight into whether the organisation has systems and a culture which
support a work/life balance.
you know BPIR provides full access to over 790 excellent business
publications providing, in total, over 1,000,000 articles and reports?
Here are a few of the titles from the "Accounting"
category (one of 23 categories):
Academy of Accounting and Financial Studies Journal
- Accountancy SA
International Journal of Government Auditing
- CPA Client Tax Letter
- The CPA Journal
one of our best practice case studies:
Best Practice Case
life-cycle management using Web 2.0 tools
two year case study was conducted by the Swedish Excellence Centre for
Functional Product Innovation on an aircraft engine component’s
manufacturer. The company pioneered the implementation of Web 2.0
tools, also called Social Web tools, to facilitate internal and
external collaboration throughout the development of aircraft engine
components and services. The knowledge flows between the manufacturer,
suppliers, customers, and offshore units were analysed to understand
how cross-organizational teams made use of various knowledge management
systems. Web 2.0 technologies:
- Helped practitioners locate
specific expertise outside their usual networks creating more
collaborative and iterative processes for knowledge validation.
information in multiple formats, such as image, video, or audio,
allowing capture of rich contextual information.
- Enabled the
sharing of content through an easily searchable knowledge base.
Mechanisms such as tagging, comments, and ratings created search
mechanisms that helped individuals rapidly locate and access needed
Networking builds customer loyalty
2008 Cisco Systems, a US based provider of IP networking solutions, set
up a social network platform called the Cisco Learning Network to help
teach and train people who wanted to become certified by Cisco. Cisco
built a content rich, socially adept site, with user friendly tools.
People came to the site to learn, to understand more about
technologies, business areas and job opportunities. To inspire the
community to participate and help others, Cisco created a VIP programme
for people who made large contributions. They met Cisco executives,
rewarded for their contributions, received special access to
information, and became Cisco’s voice to the community. Over 100,000
people came in the first year and by 2013 the network had become a
portal for the entire IT industry with over 2 million users. The
network allowed Cisco to differentiate its brand, create loyal
customers, get marketing insights, and influence the market. Of the
certified people using the Learning Network, 25% to 30% were more loyal
and the loyalty difference amounted to a significant amount of revenue
check out the bpir.com for benchmarks, best practices and
business excellence. We know you will find valuable knowledge
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