Best Practice Report: Building a Healthy Society and Workforce

This report outlines the best practices research undertaken by in the area of preventive management strategies and wellness initiatives to control diabetes. The best practices have been compiled under seven main headings. This new layout is designed to enable you to scan subjects that are of interest to you and your organisation, quickly assess their importance, and download relevant information for further study or to share with your colleagues.

Featured Events

Call for entries:
6th International Best Practice Competition & 2nd Organisation-wide Innovation Awar


The International Best Practice Competition encourages organizations to share their best operational and managerial practices, processes, systems, and initiatives and learn from the experience of others. It provides an opportunity to celebrate the achievements of individuals and teams that have been responsible for creating and/or managing the introduction and deployment of best practices. To submit your Best Practice please download an entry form. The First Call for entries closes on 1st of August 2018. Last year there were 65 entries with 28 qualifying to the Competition Event.

The 6th International Best Practice Competition will be held in Abu Dhabi, UAE, 10-12 December 2018 as part of the Global Organisational Excellence Congress courtesy of the Abu Dhabi Chamber of Commerce & Industry. In addition, to the International Best Practice Competition (IBPC) organisations are encouraged to apply for IBPC’s 2nd Organisation-Wide Innovation Award. This award recognises organisations that have embraced best practice learning and combined this learning with their own ideas and creativity to become highly innovative. The award recognises organisations that excel in inculcating an innovation culture throughout all facets of their operation from the leadership to employees and covering all stakeholders leading to innovative processes, products and services. To submit your entry please download an entry form.

Call for entries: 6th Global Benchmarking Awards


The Global Benchmarking Network (GBN) launched the Global Benchmarking Award in 2012 to recognise those organisations that had integrated benchmarking into their organisation’s strategy and processes in order to continuously learn and innovate. To submit your entry please download an entry form. The First Call for entries closes on 1st of August 2018.

The 6th Global Benchmarking Award will be held in will be held in Abu Dhabi, UAE, 10-12 December 2018 as part of the Global Organisational Excellence Congress courtesy of the Abu Dhabi Chamber of Commerce & Industry.

Add the Congress to your calendar


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IT Security Management at a University Medical Centre
To assess their information security (IS)work, the IS Team of the University of Kansas Medical Centre, a US educational institution, adopted the Baldrige Cybersecurity Excellence Builder (BCEB) in 2016. Using the BCEB, the team: 1) established an office for IS. 2) delineated the specific tasks and roles for the IS Team. 3) Gained new insights on how cybersecurity was a whole-organisation responsibility by filling out the BCEB Organisational Profile. 4) Built a relatively new IS department, beginning with answering the self-assessment questions in category 7 of the BCEB, and then the questions in categories 1 to 6. 5) Developed a conceptual crosswalk to the NIST Cybersecurity Framework (CSF), using those standards as a complementary resource for cybersecurity. 6) Assessed cybersecurity efforts internally, and then benchmarked performance against 17 other organisations. Among other results, the IS Team established a better approach to intake, response, and follow-up and helped get the right solutions to end users.

Do you know that in there are more than 1170 records for strategies, tools, and techniques? And increasing…


Strategic Leadership at a US municipality
In pursuit of excellence the leadership at the City of Fort Collinsa US municipality, moved from practices that reflected a“’trust us’ kind of government” to one that was “data-driven”. To transition to fact-based management and fuller transparency, the city adopted the Baldrige Criteria for Performance Excellence created a leadership system that incorporated strategy, culture, and results. The city’s strategic planning, budgeting, measurement and reviews, and work system planning were all organised around seven major outcome areas developed collaboratively by citizens, business representatives, and city staff members. One area was High-Performing Government and the percentage of residents who ranked the overall quality of city services as being good or very good increased from 77% in 2008 to 90%. The City was a Baldrige Award recipient in 2017.


BPIR Tip of the Month – Strategies, tools, and technique
Choose a strategy, tool, technique, or approach that will improve your organisation’s performance. There are more than 1170 to select from that can help in a multitude of ways, whether it’s decision making, leadership of teams, data analysis, employee motivation, measurement, managing people, product design, partnering, planning, training, communication change management, innovation, or aligning projects there’s likely to be something here to suit your needs.


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