Welcome to our first newsletter of 2010.
Brief: Manufacturing Outsourcing
and pricing decisions lie at the heart of outsourcing choices. In order
to rapidly expand operations and capture markets at an opportune time,
capital, technical, and employee resources are required. Outsourcing
is often an attractive option, since it offers the availability of needed
resources without the need for new capital. Risks can also be shared
with the outsourcer, and financial flexibility gained via reduced debt
levels. However, certain intangible costs, associated with political
and economic risks and supply chain management restrictions, should
be seriously considered when entering into outsourcing partnerships........read
Read other management briefs
2010 4th International
Quality Congress Middle East, United Arab Emirates - March
22-24, 2010. Organiser: HBM e University, MEQA, M O T, University
of California (UC) Berkeley.
for Excellence, Kuwait February 21-22, Bahrain February
27-1 March, UK April 15-16, 21-22, Singapore 13-14 May, Malaysia
17-18 May. Professional benchmarking training and certification
using the TRADE methodology. Organiser: COER.
Engagement – Our People Matter, February 24, Birmingham.
Organiser: Best Practice Club.
International Conference on ISO9000 and TQM, Scranton, United
States, April 5 -7, Organiser: University of Scranton.
on Quality and Improvement, St. Louis, United States, May
24-26, Organiser: ASQ.
** See BPIR
Events Calendar for more events
for Excellence, Kuwait 21 Feb 2010, Bahrain 27 Feb 2010
Organisational Learning through Professional Benchmarking. The Centre
for Organisational Excellence Research (COER) offers 2-day interactive
workshops in TRADE, where you will be introduced to a number of tools
in practical work sessions that will help you in the planning and undertaking
of a benchmarking project. It is beneficial if you are able to identify
a benchmarking area of focus (a process, activity or level of performance
that needs to be improved) prior to the workshop. For more information
email Dr Robin Mann via
Presentations on You Tube
added a series of benchmarking presentations to You Tube. They are explained
in full on our BPIR blog.
1. A benchmarking example from the health sector (see
2. What is benchmarking? (see
3. Popularity of benchmarking (see
4. Benchmarking is becoming easier due to advances in social media (see
5. What is the BPIR.com? – and how it supports benchmarking (see
View the whole blog here
Network - what's been happening?
our new network is slowly gaining momentum. There are upwards of 350
member profiles now created and these people, from more than 20 different
countries, are now talking to each other, making new contacts, finding
synergies, and benefiting from being able to plug in, whenever they
like, to a group of business improvement focussed individuals. Have
you created your own member profile yet? Tried out the contact mechanisms?
If you have any issue in the business performance area
on which you could do with some help, some objective opinion, or just
need someone to bounce ideas off, then just plug in to the network and
Last week I received a contact from a manager in Singapore who was having
a real struggle managing several remote teams. Over a series of emails
which then quickly developed into a Skype conference call with a few
others in our networks we not only provided effective assistance but
we all learned something valuable from the experience and also made
some excellent contacts / potential colleagues / clients / customers.
presentations - COER has just launched a series of YouTube videos
on benchmarking? ..........read
Keyword Searches - The value of doing a BPIR keyword
search is evidenced by a recent request........read
Spotlight on Self-Assessment
you used any of our self-assessment tools lately? We have over 50 to
assess all aspects of your organisation - from how your organisation
develops its strategy to how it serves its customers. Here are three
Measurement - Selection of Performance Measures...?. read
more (go to category 7)
Benchmarking - Best Practice Maturity Grid...?. read
more (go to category 7)
Leadership - Ethical Decision Making Process.....read
more (go to category 1)
you know BPIR provides full access to over 600 excellent business publications
providing, in total, over 1,000,000 articles and reports? Here are a
few of the publication titles from the "Management" category (one of
S.A.M. Advanced Management Journal
- Management Today
MIT Sloan Management Review
- Singapore Management Review
- Academy of Management Journal
Members read the latest issues - non members see available titles
- Can you participate?
Which improvement tools should be used on the journey to business excellence?
Research is being undertaken to identify which business improvement initiatives
should be used according to the following areas: leadership and social
responsibilities, strategy and policy, customers, processes, workforce,
and partnerships and resources. To take part in the survey and benefit
from the research findings, please answer the on-line questionnaire here
by February 28, 2010. For further information and a free copy of Musli’s
recent research paper on selecting business improvement initiatives, contact
Musli Mohammad , PhD candidate, COER, at
study: Lean concepts and tools ranked by lean practitioners4121
A survey to determine the importance of Lean-specific concepts and tools
received responses from 45 lean practitioners who ranked concepts and
tools in order of importance as follows:
1. Standardisation of work processes.
2. Value stream or process mapping.
3. Defect-free production (poka-yoke, jidoka).
4. Pull approach.
5. Takt time.
6. Cycle-time reduction......read
study: Downsizing considerations in 45 countries4092
A research study of more than 1200 business leaders (91% HR professionals)
from 45 countries examined global trends in separation practices. The
study found that companies considered separation practices as part of
an overall strategy to preserve and strengthen the relationship between
the organization and its disparate constituents. Other findings: 1. 95%
of organisations reported problems resulting from a reduction in force,
particularly noting decreased levels of morale (71%) and reduced loyalty
(62%) among remaining employees......read
study: Lean is method of operating business for award winning manufacturer
Autoliv, a US airbag manufacturer, was awarded The Shingo Prize for Operational
Excellence for its Lean Manufacturing system (the Autoliv Production System
or APS) that helped create a self-directing, self-explaining, and self-improving
study: Training Needs Analysis leads to new hires getting up to speed
When a major US manufacturer increased its design engineer complement
by hiring new college graduates it initially determined that a series
of seminars, lectures, and similar formal learning experiences for the
new employees would be the best approach to get them up to speed. A training
needs analysis was conducted to examine the current state of performance
and define the desired state of performance. The analysis revealed...........read
Fresh information added every month in answer to your requests. Submit your issues for next month. How this service works
2. Downsizing alternatives
3. Training needs analysis
4. High performing document control systems
1. Communities of Practice
4. Innovation Strategy
check out the website
keep in touch with other members through the network and view the rest
of our research. There are 1000's of case studies, research papers,
and 'expert' articles linked to over 1000 strategies, tools and techniques.
More and more are added each month. We know you will find valuable knowledge
and we always welcome your feedback, so if you have time, please email
any comments about our services to feedback@BPIR.com,
or simply fill in and submit our 30 second survey found under "Newsletters-subscribe".
And if you are currently not a member of the BPIR, or wish to upgrade your membership to a site-wide membership, then we encourage you to do so right now.. JOIN NOW.. you won't be disappointed.
Business Performance Improvement Resource (www.BPIR.com)
Centre for Organisational Excellence Research
Tel +64 21 371 249
Fax Work +64 6 354 3336
"To know the road ahead, ask those coming back" - Chinese Proverb
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