Memorial Hospital and Health Care Centre (MHHC), a US healthcare provider and 2018 Baldrige National Quality Award recipient, developed and deployed strategic direction through the Strategic Planning Process (SPP), see Figure 2.1-1. To improve MHHC’s ability to be flexible and agile, the SPP was d
A Wildly Important Goal (WIG) at Alamo Colleges District (ACD), a US network of five community college and 2018 Baldrige National Quality Award recipient, was the number of degrees and certificates conferred. Figure 7.1-1 to 7.1.8 show the effectiveness of ACD’s Student Success focus and 4DX effor
An employee suggestion scheme-also known as an idea programme-is a mechanism used by organisations to harvest employee ideas with the objective of improving and growing their business.
Flexible Work Arrangements (FWAs) are policies and practices designed to strengthen the work-life balance of employees and to maximise their productivity.
The results of many projects undertaken by Integrated Project Management (IPM), a US Business consulting company, had a remarkable impact on the well-being of society. The greatest impact was seen in the launches of new products in the Life Sciences sector, where most of IPM’s business is directed
The number of organ donors at Donor Alliance, (DAI), a US Organ Procurement Organisation (OPO) and 2018 Baldrige National Quality Award recipient, increased from 109 in 2014 to 144 in 2017, and was projected to reach over 160 in 2018, exceeding the national top 25% comparison for number of organ don
A measure of Clinical Procurement effectiveness in attracting tissue donors
A measure of a firm’s impact on society. Dimensions for rating the societal impact through a Societal Impact Index (SII). Rating the Impact of each client engagement for: 1) Economic Impact; 2) Environmental Impact; 3) Social Impact; 4) IPM’s Contribution. • Economic Impact: The economic impac
A measure of effectiveness in gaining transplant authorisations. A donor is a person from whom at least one tissue item was recovered with the intent to transplant, regardless of whether the tissue was transplanted. An eligible death Is a death of a person aged 70 years or younger who is legally dec
A measure of Clinical Procurement effectiveness in attracting organ donors