In about 2005 the Floyd Medical Centre, a US community hospital, launched an improvement initiative and employed a series of 100-day workouts to drive it. All workouts began with an educational session and an improvement strategy. The first 100-day workout was a waste walk. Other 100-day workouts utilised the Suppliers, Inputs, Process, Outputs, Customers (SIPOC) tool, the Define, Measure, Analyze, Improve, and Control (DMAIC) process, and other Six Sigma tools. Goals were established for each w...

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
6.4.1 Improve process/service performance

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