Faced with major absenteeism and fierce recruitment competition a Midlands, UK, food processing company, investigated and found that its shift patterns were in total conflict with the school day. The company changed its patterns to more family-friendly hours and created a climate so parents could openly ask for a few hours off for children's crises. As a result the company was able to cut unplanned absence by over 35% and realised a marked improvement in its recruitment efforts....

BPIR Categories

9.6.3 Develop work & family work/life support systems
9.6.2 Manage employee satisfaction
15.4.7 Employee efficiency/productivity performance

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