Accounts payable – Processing time at a Baldrige award winning petroleum company

Accounts Payable Efficiency at DynMcDermott (DM), the Operating Contractor for the US Department of Energy (DOE) Strategic Petroleum Reserve (SPR), and winner of the 2005 Malcolm Baldrige National Quality Award (Service Sector), considerably exceeded the 50% of accounts being paid within 30 days goal set by its only customer the US Department of Energy (DOE). DM’s average performance of 99.3% performance also exceeded the 93% performance of other companies such as AT&T, Chase, Cisco, Compaq, C...

BPIR Categories

11.2.1 Process accounts payable
15.4.7 Employee efficiency/productivity performance