West Park Hospital NHS (National Health Service) Trust, Sheffield, a specialist oncology centre, undertook an activity-based cost (ABC) project in 1995. Two multidisciplinary teams were set up to work on two key processes:
1. Admitting, treating, and discharging in-patients;
2. Booking, treating and rebooking or discharging radiotherapy patients (both in-patients and outpatients).
The targets were mostly met after the redesigned processes were implemented, for example, patients being admitted to...
BPIR Categories11.1.2 Manage resource allocation
11.3.2 Provide internal financial information
6.4.1 Improve process/service performance
6.3.1 Identify/schedule resources for service requiremnt