To support the creation of its shared services centre as a stand-alone profit centre Coca-Cola turned to an Activity Based Costing (ABC) system before the centre was up and running. Each line of business identified projects they wanted to propose for ABC (such as cost reduction, process improvement, process view across silos, etc.), and a total of 110 projects were proposed. The list was reduced to 28 projects to be brought into six sigma training and during the training seven projects were sele...

BPIR Categories

2.4.4 Create shared services centres
2.5.3 Develop and deploy action plans & projects

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