To address high levels of absence in social care teams the East Sussex County Council, a UK local government authority, developed a programme utilising the principles of Appreciative Inquiry. After getting employees’ initial buy-in, the programme involved supporting and guiding senior leaders to engage with the whole team to share the root causes and impact…

BPIR Categories

9.6.2 Manage employee satisfaction
9.6.5 Manage workplace cleanliness, health & safety
14.3.6 Provide ideas management & innovation processes

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