Alamo Colleges District (ACD), a US network of community college and a 2018 Baldrige National Quality Award recipient, assessed its Workforce Capability needs as part of the Budget step of the Strategic Planning Process. Workforce capability, skills, and knowledge were assessed for current and planned activities. Assessment began with an understanding of current capabilities. Job descriptions for all positions outlined required skills and characteristics and were updated as needed to reflect cur...

BPIR Categories

9.1.1 Identify strategic demands on human resources
9.1.3 Develop human resource strategy
9.2.3 Define work competencies

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