Recognising that compliance with the Recovery Audit Contractor (RAC) process for Medicare reimbursement could result in revenue loss and additional administrative costs, Norton Healthcare, a US health system, streamlined and automated its RAC processes. In 2009 the organisation: 1. Made its existing billing and documentation committee responsible for handling the RAC audits. 2. Built its…

BPIR Categories

11.4.1 Design/conduct internal/external audits

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