Advanced Medical Transport (AMT) a US provider of emergency and scheduled ambulance services began a project “race to the top” to deliver top cardiac resuscitation rates in the nation. The project began with eight specific, measurable and actionable objectives, which were used to measure performance. Go to the link to read information on the webpage…
BPIR Categories15.1.1 Strategy success measures & performance indexes
14.1.3 Set performance targets.
14.1.1 Design & deploy performance measurement system
14.1.2 Select and align measures.