To measure the progress of its cooperative research model, as well as the efficiency of its Elevator Innovation Centre, Orona, a Spanish lift company, created an innovation scoreboard which included 32 indicators arranged into seven areas: scientific excellence, intellectual property rights, market success, market competitiveness, innovation management, research unit internal performance, and network performance. Indicators that measured the overall efficiency of the model improved steadily; for...

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
14.1.1 Design & deploy performance measurement system

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