To overcome financial and operational challenges Club America, a professional football club in Mexico, hired a new Club Operations President (COP) and implemented the Balanced Scorecard (BSC) in 2011. A Football Board was created as the club’s corporate governance entity, leadership was revamped and along with a clear delineation of responsibilities the BSC deployment was…

BPIR Categories

2.4.1 Design the organisational structure
14.1.1 Design & deploy performance measurement system
14.3.2 Implement an improvement approach/method/technique

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.

OR
X
X