At Global Vacuum Forming Limited, a UK supplier of packaging and display products, the first attempt at a Balanced Scorecard covered five categories with 38 measures: Order fulfilment (10 measures), New Product Development (9), People/Continuous Improvement (5), Suppliers (11), and Financial (3). The wading through a lot of points at reviews, to say nothing of the work involved in collecting the information, resulted in laborious, unproductive and unenjoyable meetings. Unfortunately the card had...
BPIR Categories14.1.1 Design & deploy performance measurement system
2.2.1 Obtain stakeholder input into strategy formulation
14.1.7 Review/evaluate performance measurement system.