At Global Vacuum Forming Limited, a UK supplier of packaging and display products, the first attempt at a Balanced Scorecard covered five categories with 38 measures: Order fulfilment (10 measures), New Product Development (9), People/Continuous Improvement (5), Suppliers (11), and Financial (3). The wading through a lot of points at reviews, to say nothing of the work involved in collecting the information, resulted in laborious, unproductive and unenjoyable meetings. Unfortunately the card had...

BPIR Categories

14.1.1 Design & deploy performance measurement system
2.2.1 Obtain stakeholder input into strategy formulation
14.1.7 Review/evaluate performance measurement system.

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