Since first winning the Malcolm Baldrige National Quality Award in 2006, Mesa Products Inc, a US manufacturer of cathodic protection systems, more than doubled in size and transformed itself into a full-service provider of corrosion control and integrity solutions to the pipeline industry. The Strategic Planning Process integrated and prioritised key initiatives across the organisation,…

BPIR Categories

14.3.4 Conduct a business excellence assessment.
14.3.3 Implement an org-wide continuous improvemnt program

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